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Smarthytte - Personvernerklæring

Privacy Policy Statement – Tryg Forsikring NUF (Tryg)

In accordance with the Norwegian act of 20. July 2018 no. XX, incl. The General Data Protection Regulation (GDPR) 2016/679, Tryg asks for your consent to collect, process and store certain personal data.
 

Who is responsible for the processing of your personal data in your HomeGate AiO:

The Tryg Smart services are delivered by Tryg, that is the data controller of the personal data and responsible for processing and storing this data.

“Tryg Forsikring”.

org.no. 989563521, PO box 7070, N-5020 Bergen, Norway

App name is “Tryg Smart”.

 

Personal data:

When entering into an agreement to use Tryg Smart services, it is required that you submit certain personal data in order for us to be able to deliver these services. If you don’t accept to submit this data, we cannot deliver these services and we cannot enter into this user agreement with you.

With certain personal data in this case, we mean information about a natural person, such as name, address, telephone number, e-mail and dynamic IP-address, but also derived information that can convey information about this person’s behavioral pattern. The system will capture registration of the person’s movement, use of water, electricity and temperature control and the choices this person makes when using the system and components connected to the Tryg Smart mobile application are also a part of personal data captured. This data can be connected to a specific person however this data will be anonymized for our analysis.

Tryg Smart services will collect personal data in connection with the services provided in Tryg Smart App.

 

The purpose of collecting personal data

The purpose for our collection of personal data is to be able to provide the services that are requested by the user. Tryg will also use the collected data for analytical purposes in order to assess the relevance of IOTsolutions in regard of insurance of leisure homes. The collected data will not impact the pricing of the insurance product for Beta-testers, or any eventual claim during the Tryg Smart Beta test period or after.

 

The processing of personal data:

The sources for the information or the information received from the Tryg Smart services, will collect personal data in connection with the services provided in Tryg Smart App. The App, web pages, HomeGate AiO and components connected to Tryg Smart services, will collect personal data in connection with the services provided in the Tryg Smart App.

Data will be processed in those systems where it is required in order to be able to provide the requested services. By means of Tryg Smart services collect personal data in connection with the services provided in Tryg Smart App. The user has also access to data from the different components connected to HomeGate AiO.

The “Tryg Smart” system does not connect or process personal data to other use than what has been mutually agreed upon. Tryg will always use appropriate technical and/or organizational measures in order to secure and protect personal data that is processed in our systems against unauthorized or illegal use of data, accidental or unlawful loss of data, destruction or change or unauthorized handover of data or access to such personal data. The transfer of data to and from APP or web is encrypted and the handling of alarm is made in a physical secure area. Access to personal data is only granted to personnel that need to access the data in the various systems. Access rights are governed by the role and the level of training of the specific data processor.

 

The processing of personal data at the Alarm Receiving Centre:

If user activates the Alarm Receiving Centre (ARC) service, the ARC process personal data in connection with the alarm system connected to Safe4’s ARC with connecting services. ARC uses subcontractors (third-party) in connection with emergency call-outs and other requested services. These subcontractors are security companies with guards, and governmental emergency services, companies with systems used for log-in, support and statistics from web side.

 

Requirements in excess of the requirements of GDPR:

Safe4 Security Group AS is subject to rules governing the certification of the Alarm Receiving Centre. This set of rules are valid for data protection, training of personnel, access rights to systems and data, risk assessment and requirements for the services we provide.

 

Deletion of data:

Personal data is stored as long as you have an active customer relationship with Tryg, and/or the duration of the Beta-test. Project Data is deleted when the customer relationship is terminated, and/or the Beta-test project Tryg Smart is finished. Personal data connected to customer information is deleted as soon as there is no objective basis to store this data within 30 days for all data, except alarm log of events and actions which are required to be stored for a minimum of 2 years based on the EN50518 certification and regulations. However specific personal data connected to the alarm log has to be stored for 2 years in accordance with the certification of the Alarm Receiving Centre and such data cannot be erased earlier.

 

Contact Tryg Forsikring:

If you’re in need to contact us in connection with the storing of personal data on the Tryg Smart platform, please contact Tryg.

 

System sub-contractors:

Sub-contractor Services Country
Safe4 Security Group AS Alarm Receiving Centre and system operational service.Norway
NeuroSYS Sp. z o.oSystem development and operational servicesPoland
Amazone.com INCSystem and storageEurope