Report illness, injury, theft, delayed baggage, or cancellation of scheduled travel.

Select the relevant claim form below.

Cancellation

Luggage

Illness

Luggage delays

Transport delays

Car hire excess waiver insurance

Before starting, please prepare:

• Bank ID
• Relevant card information
• Documentation - for your journey and your expenses
• Information about the participants
• Property Irregularity Report (PIR) - if your luggage is delayed
• Refund from the tour operator - in case of cancellation
• Bank account number

We will send you an email confirmation when we receive your claim.